eBay actually suspends accounts for more egregious issues, such as if they’re selling illegal merchandise or they’ve been flagged for suspicious activity. Suspensions are the most serious penalty, preventing eBay users from bidding, buying, selling, or leaving feedback until the suspension is lifted. They can result in sellers’ listings being lowered in search results, as well as sellers being restricted from selling certain items or selling on eBay at all. Restrictions are a bit more severe and are placed on accounts that aren’t meeting eBay standards. Holds may be placed on your account for minor issues, such as an expired payment method, and your eBay account will be back in working order as soon as you correct the problem.
When eBay places a hold, restriction, or suspension on your account, you’ll receive an email informing you of the action that’s been taken against your account. Depending on why your account was suspended, eBay may also end your listings early, or, if you’ve committed a policy violation, remove your listings. Bidders will be able to retract any bids they’ve made, and you can’t contact bidders or reply to any questions you receive via eBay Messages until your account is reinstated. If your account is suspended and you have existing listings, you won’t be able to edit them. What Happens When eBay Suspends Your Account Here’s what to do to get your account reinstated, as well as some advice to keep the income flowing during your suspension period. If your eBay account has been suspended, it’s often only temporary. But because these policies are extensive and always changing, even the most conscientious eBay seller can make a mistake that leads to an account hold, restriction, or even suspension.
It’s a good idea to familiarize yourself with eBay’s policies to avoid account suspension in the first place.
Having your eBay account suspended can be a major setback, especially if you rely on the online marketplace for income.
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